Fantastic for enthusiasts and even those not so keen!
5
5
Date of visit: August 2015
I have experience of challenges around: moving around
Overall Rating
Excellent
I appreciate the history of motoring and aviation but I'm not a die hard enthusiast - however it was still brilliant.
Disabled Access In and Around
Excellent
Their are several buildings and hangars that house the exhibits spread out over a large area. The site also houses the London Bus Museum. Aside from going up into Concorde, everywhere else is easy access. The cafe had a good menu and catered for dietary needs. Outside the roads are flat and mostly smooth. Inside the museum buildings it is all smooth with a few gentle slopes. Lighting is variable and some display cases of trophies and information have shelves high up and can't be seen from a low chair height. Great for smells and sounds as people work on their cars in the displays.
Parking & Transport
Excellent
Specific access for users through a security gate (see their website) for parking on a hard surface right next to the main building.
Accessible Toilets
Good
Mixture of accessible toilets around the site with an assortment of rails, different spaces and arrangement of fixtures. The bus museum has a new toilet built to requirements - although the transfer space might have failed as it had a none removable wall element protruding.
Staff
Excellent
Very friendly and helpful - even apologising because we couldn't go up into Concorde!! All staff were very cheery and that made a big difference.
Additional Information
Map is easy to read and carers were free. - Go during a weekday to avoid club meetings and crowds at weekends. Highly recommend the cafe with a lovely choice of food and cheery staff to help carry things.
