Signage outside I could not see any

3

Arrived outside the airport to the drop of point. No signage for disability holding area none of the staff knew where it was. no toliets. For someone who is a nervous flyer this is not good....

Edinburgh Airport

4.5

I used the Neatebox Welcome App and was met by Heather with a chair, who took me to Customer Assistance. Thomas knew about my needs through Welcome and I was taken to Luggage check in and back t...

Return visit another disaster. Profit before people.

0

On Wednesday I was abandoned by airport assistance and had to take a later flight. I had hoped my return from Birmingham would be better but it was not to be. on Friday the flight was delayed by 2...

Totally abandoned by the airport.

0

Last night I was booked on the 18. 50 flight to Birmingham. I had arranged wheelchair assistance including the ambulift but when the flight came in the assistance said they hadn’t booked the ambuli...

One of my favourite airports

4

1 like

Edinburgh Airport has been striving to improve services to assistance passengers for years, and I think it is beginning to show. Departures: You can go directly to the assistance reception if yo...