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    Red Funnel Ferries

    Overall rating

    About

    Red Funnel was formed in 1861 as the ‘Original Isle of Wight ferry operator’. Today, we carry 3.4M passengers and 860,000 vehicles across the Solent each year. The Company operates 365 days a year, with 30,000 sailings between Southampton on the UK mainland and East and West Cowes on the Isle of Wight. Our fleet consists of modern purpose-built Ro-Pax vehicle ferries and Red Jet Hi-Speed passenger catamarans. Catering and retail services are provided in-house.

    Reviews

    Overall rating

    4.75

    (2 reviews)

    Overall rating breakdown

    5

    1

    4

    1

    3

    0

    2

    0

    1

    0

    Access (avg.)

    4.75

    Parking (avg.)

    4.5

    Toilets (avg.)

    5

    Staff (avg.)

    4.5

    User profile picture

    WalkingWithWheels

    Jul 2026

    star

    5

    Accessible, clean, well-equipped toilet

    This toilet is to the right of the ticket office in the Red Funnel Red Jet terminal on the Town Quay. There are disabled parking bays on the quay. These are not free parking. Access to the toilet requires a Radar key. The toilet is very spacious with a hoist, changing bed and adjustable height sink as well as adapted toilet. Very clean at the time of use.
    User profile picture

    llgoatj

    Nov 2015

    star

    4.5

    Staff can not do enough to help

    Have used Red Funnel for years. In the last few years they have excelled themselves with staff who are very knowledgeable and helpful. You need to tell them you are disabled (specify if you are in a wheelchair) at check in and they will ensure you are put on near the lifts and staff will ensure a path is left to and from your car. Disabled friendly once on board.

    Disabled Access Information Provided by Red Funnel Ferries

    Disabled Access at Red Funnel Ferries

    We have an accessibility & sensory guide, which outlines what to expect when travelling with us. https://www.redfunnel.co.uk/passenger-assistance/accessibility-sensory-guide

    Accessible parking at Red Funnel Ferries

    We offer lift access spaces onboard for those with access requirements, it is also possible to remain in your vehicle on selected sailings. These however must be booked in advance of travel.
    Dedicated on site parking

    Toilets features at Red Funnel Ferries

    In the terminals there are accessible toilets.
    Accessible toilet icon
    Accessible toilet

    A designated accessible toilet designed for wheelchair users and others with visible and non-visible accessibility requirements is available within the main public areas.

    Accessible services at Red Funnel Ferries

    Audio Description

    Audio description is available to describe visual information.

    Assistance dog facilities

    Other features at Red Funnel Ferries

    Online Booking

    More Information

    For additional detailed accessibility information, please contact: customerservices@redfunnel.co.uk

    Contact

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    Location

    12, Southampton, Southampton, England, United Kingdom, SO14 2AL

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