Stratford Bus Station

Overall rating

About

Stratford Bus Station is a major transport hub located at Hermit Road in the London Borough of Newham. As a key connection point for visitors to East London, it provides access to a wide variety of local bus routes and long distance coach services. Visitors can easily travel to nearby destinations such as the Queen Elizabeth Olympic Park or connect to the extensive rail and underground network at the adjacent Stratford Station.

Accessibility highlights

This station offers several features to assist disabled people and those with access requirements. All Transport for London bus routes serving the station are wheelchair accessible, and the bus stops provide step free access for boarding. For those needing facilities, accessible toilets are located on the main station concourse and in the northern ticket hall, which can be accessed via a Radar Key. Nearby accessible parking is available at the Westfield Stratford City car parks.

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Reviews

Overall rating

(1 review)

Overall rating breakdown

5 0
4 0
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1 0

Access (avg.)

Parking (avg.)

Toilets (avg.)

Staff (avg.)

mrsmollyc

Mar 2026

Unpleasant experience as a wheelchair user

Stratford Bus Station is located just outside one of the main entrances to Stratford Railway Station. It’s made up of different bus stops and bus stands. I find that when the station is busy it is a really unpleasant experience trying to board a bus as a wheelchair user. The crowds that get created around some of the bus stops can be really large. This makes it hard to catch the driver’s attention to ask for the ramp to be deployed but also the rush to board the bus once it arrives becomes very unsettling as people don’t pay enough attention to their surroundings. I use this bus station quite regularly and I have often seen British Transport Police patrolling the area, especially at busy times which is reassuring. I’ve even had instances where officers have come and helped me in the process of getting onto a bus which I’ve appreciated, especially at those super busy times.

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Location

Hermit Road, London, Greater London, England, United Kingdom, E16 4LG

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