Pageantry galore!
5
5
Date of visit: March 2017
I am a carer or friend of a disabled person. I have experience of challenges around: moving around
Overall Rating
Excellent
Great venue to visit - we nearly went right past it on way to Queen's Gallery - so pleased we stopped and went in!! You can see all the carriages from years gone by and it's also a working stables. Easy to use Audio Guide. Level access throughout - we could visit and see and do all bits of this venue.
Disabled Access In and Around
Excellent
I visited with a pal using a powerchair. You have to undergo security on way in which although a bit of a hassle was made as painfree as possible. The whole place is step free and has level access - it's set up as a series of rooms around a courtyard and you can make your way around them at your own pace. You can get really close to all the exhibits to see all the amazing detail and there are information panels at reasonable heights telling you more about the history and use of the different carriages etc. The audio guide is really informative and gives you more information about all the different exhibits - I also saw that it had a specific setting for visually impaired visitors.
Parking & Transport
Good
It's not far from Green Park station - which is wheelchair accessible.
Accessible Toilets
Good
Very clean and tidy - could have done with the Red Cord hanging correctly to the floor though.
Staff
Excellent
Super helpful, knowledgeable and enthusiastic.
Additional Information
Definitely visit - was one of the highlights of my recent London trip!
