Review of Alnwick Treehouse Restaurant
4.5
4.5
Date of visit: June 2018
Overall Rating
Excellent
The treehouse restaurant has a fairytale theme with decorative lighting. It is wheelchair accessible and has friendly staff that are willing to help with any problems. The walkway and rope bridges to the restaurant are fully accessible too.
Disabled Access In and Around
Excellent
The access to the restaurant is fully accessible for wheelchair users via a curving pathway which is smooth. There is plenty of seating in the treehouse on the way up to the restaurant. The treehouse restaurant has a smooth and solid floor which enables wheelchair users to move around with ease and chairs can easily be moved so a wheelchair user can stay in their wheelchair and dine. Their is enough space in the restaurant for wheelchair users to manoeuvre their wheelchair around with ease. The walkways and rope bridges around the restaurant are clearly lit and fully accessible for wheelchair users. The only part of the treehouse that isn't accessible for wheelchair users is the upper level of the restaurant and the roof top viewing area called the nest these areas have stairs.
Parking & Transport
Excellent
There is a designated car park located next to the treehouse which is signposted disabled parking drop off which can also be used for people who hold a blue badge. Alternatively their is also blue badge parking in the main Alnwick garden car park which is situated on the same site as the treehouse restaurant and only a short five minute walk away from the treehouse entrance.
Accessible Toilets
Excellent
Their is a levelled accessible toilet in the treehouse restaurant which was easy to find and clearly signposted. The toilet was clean and tidy. There was grab rails around toilet and plenty of room to manoeuvre and space for a carer.
Staff
Excellent
The staff in the treehouse restaurant were polite and friendly and happy to help with any problems.
Comments
daisydoo
13 Sep 2018
This place sounds absolutely AWESOME Lauren... I've heard people talk about it but had no idea it was so accessible... Definitely one for the "future visits" list!
