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    Theatre Royal

    Overall rating

    About

    We offer the finest drama, the brightest West End musicals, the cream of the comedy circuit, award winning ballet and dance, family friendly shows, the Royal Shakespeare Company, the National Theatre, Opera North and Rambert Dance – and (we think) the best Pantomime in the country! We also offer weekly workshops for both Adults and Children examples include Shakespeare, Writing, Basic drama skills, Communication and confidence, Makeup, Costume, Technical theatre and more. We also offer tours of the Theatre, summer schools and coffee mornings and regular talks given by visiting performers and company members.

    Reviews

    Overall rating

    4.87

    (4 reviews)

    Overall rating breakdown

    5

    3

    4

    1

    3

    0

    2

    0

    1

    0

    Access (avg.)

    2.83

    Parking (avg.)

    2.16

    Toilets (avg.)

    3

    Staff (avg.)

    3.16

    User profile picture

    titania

    May 2026

    star

    5

    Accessible seating options in stalls and accessible toilet and entrance info

    The stalls on the right hand side if you're facing the stage (on the online plan it is the left hand side as you're looking at the seats from the front of the stage!) are accessible and row F has additional leg room and a good view. Seats F7 and F8 are on the end of the row. However they are premium price seats. There is also space at the side of the theatre, near those seats, to put a small mobility scooter, if needed (which was allowed). They also have seat booster cushions if needed. There is an accessible toilet near the back of the stalls at this side. The website doesn't show wheelchair seats or accessible seats so you need to phone or email, but they have an accessibility email and phone number where people can help you ensure you have the right seats booked for your needs. I am not sure if the theatre entrance itself is step-free - we went via the green room restaurant entrance where there is a lift to the stalls level. We had a meal at the Green Room (called Texure at the Green room) first. This is classed as having an accessible entrance and it is virtually level but there is a small wooden ramp just inside the door which is a bit steep and not that smooth, my mobility scooter wouldn't go over it at first, but at a second run, it went over, with a bit of a jolt! Inside the Green room, the bar area is all level. There are a few fairly steep steps up to the restaurant area, but they have a small lift - this is like the opposite of a trap door! It's an area in the floor that raises you up past the steps. Make sure you have your brakes on as there are no sides to it! There is a small lip round the edge though. It worked very well.
    User profile picture

    colin42

    Sept 2019

    star

    5

    A lovely theatre and excellent staff.

    Accessibility at the theatre is excellent and level from Grey Street. The only problem with us was being able to park against a drop kerb as part of the available area was "buses only" ! Once inside the theatre access is very good.
    User profile picture

    pn

    Mar 2017

    star

    5

    Paul at Million Dollar Quartet

    the staff were Friendly they sorted out a problem i had very quickly. Clean toilets.

    Disabled Access Information Provided by Theatre Royal

    Disabled Access at Theatre Royal

    We have an automatic entrance wide enough for a wheelchair which can be opened from both the inside and outside by a push pad, there is no slope the entrance joins the pavement outside meaning easy access. We have wheelchair accessibility on all levels and a standard lift leading to all floors, although only one wheelchair can fit in at any one time. There are nine wheelchair spaces throughout the Stalls, Grand and Upper Circle of the auditorium, a wheelchair wedge is required in the Stalls which we have (this is positioned under the front wheels as there is a minor slope towards the stage). Ushers are on hand at all times for any assistance needed.

    Accessible parking at Theatre Royal

    We do not have our own car park due to the location of the theatre in the City Centre however there are two parking spaces for blue badge holders on Shakespeare St. (50ft) and three spaces on Hood St. (200ft) Additionally, most parking meters are free to Blue Badge Holders. No spaces need to be booked and there are no local parking restrictions on Blue Badge holders.
    Dedicated on-site parking icon
    Dedicated on-site parking

    On-site accessible parking bays are available within 50 metres of the entrance.

    Toilets features at Theatre Royal

    There are accessible toilets available from all levels of the theatre with step free access and the lift takes you directly to each one. The doors are wide enough for wheelchair access both manual and powered. There are grab rails within the toilets and a red cord which can be pulled in the event of assistance or an emergency. A radar key is only needed on the lower ground floor toilet which can be obtained from the Box Office. The toilet and the sink are at wheelchair level and with easy turns for the taps.
    Accessible toilet icon
    Accessible toilet

    A designated accessible toilet designed for wheelchair users and others with visible and non-visible accessibility requirements is available within the main public areas.

    Accessible formats at Theatre Royal

    Large print icon
    Large print

    Information is available in large print format.

    Braille icon
    Braille

    Information is available in Braille format.

    Audio formats icon
    Audio formats

    Information is available in audio format.

    Sign Language icon
    Sign Language

    BSL interpretation is available.

    Accessible services at Theatre Royal

    Audio Description

    Audio description is available to describe visual information.

    Assistive listening system - Hearing Loop icon
    Assistive listening system - Hearing Loop

    There is an assistive listening system available e.g. a hearing loop.

    Assistive listening system - Infrared

    Other features at Theatre Royal

    Carers Discount

    More Information

    For additional detailed accessibility information, please contact: boxoffice@theatreroyal.co.uk

    Contact

    Opens in a new windowhttps://www.facebook.com/pages/Theatre-Royal-Newcastle/17950275842
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    Location

    100 Grey Street, Newcastle upon Tyne, Tyne and Wear, England, United Kingdom, NE1 6BR

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