About

The Bridgewater Hall is Manchester’s international concert venue, hosting over 280 performances a year including classical music, rock, pop, jazz, world music and much more. Also home to two resident orchestras: the Hallé, and the BBC Philharmonic Orchestra. The Hall also programmes its own classical music season, the International Concert Series, bringing international recitalists, orchestras, ensembles and choirs to Manchester.

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Disabled Access Information Provided by The Bridgewater Hall

Disabled Access at The Bridgewater Hall

The Bridgewater Hall has step free access into the auditorium, meeting rooms, restaurant, bars and toilets. The Box Office, Stalls Foyer and Auditorium are at ground level. All other floors are accessible via lift. The bars on Stalls, Circle and Gallery levels, and the Box Office all have low level, accessible counter positions. There are 16 wheelchair spaces located in various level access areas in the auditorium, with spaces available on every level.

Lift to all areas

The venue is on multiple levels, with lifts available to all areas.

Seating at regular intervals

Seating is available at regular intervals

Disabled access

Step-free route with firm surface from car park to entrance

There is a step-free route with a firm surface from the parking to the main entrance or an alternative step-free entrance.

Step-free entrance

There is step-free access at the main entrance or an alternative entrance.

Wheelchair-accessible viewing area

A wheelchair-accessible viewing area with step-free access is available, providing an optimal vantage point to view performances, presentations or activities.

Wheelchair-accessible food and beverage outlet

There is at least one wheelchair-accessible food and beverage outlet on site.

Step-free access to most areas

There is step-free access to all or most areas. This may include access by ramp or lift.

Accessible parking at The Bridgewater Hall

The nearest car parks to the hall are Q-Park, NCP Manchester Central, NCP Great Northern and NCP Oxford Street. All of these are accessible. NCP Manchester Central is located on Lower Mosley Street, directly opposite the Hall. Access to and from this car park is by lift or ramp between Barbirolli Square and the canal basin and covered walkway under Lower Mosley Street. For Sat Nav systems the postcode for the car park is M2 3GX. If you would like to pre-book parking or have any further enquiries please contact NCP on 0845 050 7080 or visit NCP website. There are disabled parking spaces available at NCP Manchester Central. These are charged at NCP Manchester Central’s standard rates, with some discounted evening/ pre-booked rates available. See the NCP’s website for more information. Taxis can be pre-booked to The Bridgewater Hall. There is an accessible drop-off point located on Lower Mosley Street directly outside the main entrance of the Hall.

Drop-off or pick up point

There is a drop-off or pick up point less than 50 metres from the accessible entrance.

Transport nearby The Bridgewater Hall

By Metrolink The nearest Metrolink tram stop to The Bridgewater Hall is St Peter’s Square, which has ramp access to all platforms and is approximately 330metres from the main entrance of the Hall via flat terrain. Deansgate-Castlefield is approximately 450 metres from the Hall, with lift access to the platforms located on the corner of Deansgate and Whitworth Street West. For journey planning and more information on the National Concessionary Pass from Transport for Greater Manchester. By Train The closest railway stations to The Bridgewater Hall are Deansgate (approximately 500m) and Oxford Road (approximately 650m). Deansgate station has long ramp, stairs, and lift access between the platforms and street level. By Bus Many buses, including the free city centre bus service, stop within easy walking distance of The Bridgewater Hall. Bus stops on Great Bridgewater Street, directly behind the Hall are served by routes 33, 33b, 255, 256, and x50. The nearest free bus stops are: Mount Street/ Peter Street (300m) – Route 2 Deansgate station (500m) – Route 3

Bus station or stop

There is an accessible bus station or stop nearby with suitable boarding areas and facilities for disabled passengers.

Tram stop or station

There is an accessible tram station or stop nearby with suitable boarding areas and facilities for disabled passengers.

Train station

There is an accessible train station nearby with suitable facilities and assistance available for disabled passengers.

Toilets features at The Bridgewater Hall

There is one gender neutral accessible toilet available on each of the four floors of the building, with level access from the Auditorium. The facilities on Choir Circle level (level 2) feature a sliding door, with all other levels comprising accessible swing doors. On the Stalls level, the toilet can be found on the left of the building, easily accessible from the main entrance and Stalls Auditorium. The upper floors facilities are next to the lift. Staff will always be available to direct you to the nearest facility.

Accessible toilet

A designated accessible toilet designed for wheelchair users and others with visible and non-visible accessibility requirements is available within the main public areas.

Accessible formats at The Bridgewater Hall

We offer a Large Print What's On brochure which can be downloaded from our website, or requested by post by calling 0161 907 9000.

Large print

Information is available in large print format.

Accessible services at The Bridgewater Hall

The Hallé and The Bridgewater Hall are delighted to invite blind and visually impaired audience members to a free touch tour prior to some Hallé concerts. For more information and to book places, please contact us. The Bridgewater Hall is equipped with the Sennheiser Mobile Connect assistive listening system which allows users to listen to a live feed of stage performances via headphones, a neck loop or compatible hearing aids from anywhere within the auditorium. The Bridgewater Hall offers a range of relaxed/accessible events. All of the events programmed by our Learning and Participation department (including concerts, workshops, community choirs and more) are relaxed. Some of these are targeted to specific audiences; please contact us for more details. On all performances, foam earplugs are available for those who might require them. We also have ear defenders for loan. Just ask a member of staff. We will always endeavour to provide a calm space and/ or early access to a performance space if requested. If you know ahead of a visit that you would find either or both of those of benefit, please get in touch. We can also facilitate pre-visits to the venue ahead of an event if this would benefit you. ADUK registered assistance dogs are welcome throughout the building. We offer a wheelchair loan service (subject to availability) for those patrons who require extra assistance to and from their seats. Please note these chairs are available for transfer use only, they should not be booked to be used in a wheelchair space. Our staff can provide limited assistance in the use of these. Patrons who require help getting in and out of a chair are advised to make use of the personal assistant ticket scheme. The wheelchair service can be booked through the Box Office.

Relaxed performances

Relaxed performances are available.

Touch Tours

Touch tours are available for blind and visually impaired customers.

Assistive listening system - Hearing Loop

There is an assistive listening system available e.g. a hearing loop.

Assistance dog facilities

Facilities for assistance dogs, such as water bowls and toileting areas, are available.

Emergency evacuation chair

An evacuation chair is available in case of emergency.

Disability awareness/equality training

Staff have received disability awareness or equality training.

Wheelchair hire

Wheelchairs are available for visitors to hire or borrow.

Other features at The Bridgewater Hall

If you would like to contact us about purchasing tickets, getting to the venue, our access facilities, or if you have specific requirements that are not covered in this guide, please contact our team via one of the methods below. By email Please send an email to access@bridgewater-hall.co.uk By phone If you would prefer to speak via telephone, please contact our Box Office on 0161 907 9000. A text relay service is available via Relay UK. Alternatively, email your phone number to access@bridgewater-hall.co.uk and we will call you back as soon as possible. The Bridgewater Hall offers one free personal assistant/support worker ticket for all eligible customers. These are available at the discretion of the Box Office to patrons who require support from another person to attend the Hall (due to an impairment or long term medical condition).

Carers discount

A carers discount is available.

Wi-Fi

Wi-Fi is available for customers.

Virtual tours

A virtual tour of the venue is available, allowing visitors to explore areas they might not be able to access in person.

Dedicated disabled access information email address

The venue has a dedicated email address for customers to request additional detailed accessibility information.