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    World Museum

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    About

    From the sea to the stars, a visit to the World Museum reveals millions of years of the Earth’s history through thousands of exhibits and loads of hands-on activities.

    Reviews

    Overall rating

    4.5

    (7 reviews)

    Overall rating breakdown

    5

    3

    4

    4

    3

    0

    2

    0

    1

    0

    Access (avg.)

    4.3

    Parking (avg.)

    3.75

    Toilets (avg.)

    4.5

    Staff (avg.)

    4.5

    User profile picture

    mrsmollyc

    Nov 2025

    star

    5

    Changing Places Toilet at WORLD Museum

    This was a really spacious and well-equipped Changing Places toilet. It was well lit and had clear signage to find it in the museum.
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    mrsmollyc

    Nov 2025

    star

    4

    Interesting exhibit, hit and miss accessibility

    WORLD Museum is located close to Liverpool Lime Street Railway station and has a really wide range of exhibits and is free to enter. When I visited there was an aquarium, a bug house, an Ancient Egypt exhibit, a World Cultures exhibit and a space exhibit. There were some additional areas that required you to purchase a ticket, such as the Planetarium. There was a Changing Places toilet available in the museum, in addition to a few accessible toilets. I found I was able to navigate the museum well in my wheelchair; there were lifts and ramps available. I did have one lift that I couldn’t use; it was a platform lift and the door on the other level hadn’t been closed so it wouldn’t rise up to meet me. I was disappointed about this as it stopped me from seeing the space exhibit which I was most looking forward to. I found that there weren’t many alternative formats in use which was disappointing. I also didn’t like the Bug House as the habitats seemed very small and some seemed quite dirty to me and it seemed a bit cruel.
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    gbs_baggsie

    Apr 2023

    star

    5

    About 6 floors of chaotic wonderment

    Newly disabled wheelchair user. 2nd trip out. They have a handful of designated disabled spaces that can be booked in advance. So I did this. There is a steep incline from the disabled spaces and outside the museum. (Doable but it is there). There is space (non designated) to drop off outside if easier. The world museum covers about 6 floors. There are stairs as well as 2 lifts. It was very busy when I visited so often had to wait for lifts and were then like sardines. In a couple of areas it is quite tight for space when busy, which made for a nervous time as I didn't want to hit anyone as a learner wheelchair driver. Otherwise a really well thought out space with lots of interesting pieces. One tiny area was inaccessible to me, however they have put viewing windows from underneath. A nice attempt. That area was only about 20ft X 20ft mezzanine so like I say only a tiny piece of the whole exhibition and they tried. Toilets were well signposted, good space (outside and in). May have been radar key locked but I can't remember. Café was spacious and well managed. Gift shop was a little tight but think that's due to number of people. All in all. Excellent visit. Will go back!

    Disabled Access Information Provided by World Museum

    Disabled Access at World Museum

    We have visual stories/accessible guides written to help you understand what to expect from a visit. The guide for World Museum can be found here: https://images.liverpoolmuseums.org.uk/2023-01/NML%20-%20Visual%20Stories%20-%20World%20Museum.pdf The key points included in this guide are: GETTING HERE/ENTERING THE BUILDING - It's free to visit World Museum and donations are welcome - You can visit the World Museum by bike, car, train, bus, ferry, or walking. Our website provides more details about different ways to get here https://www.liverpoolmuseums.org.uk/world-museum#section--getting-here - World Museum is located on William Brown Street, which holds busy events such as Christmas fairs, so please do contact museum staff if this may affect your visit - There are two accessible car parking spaces on William Brown Street with a limited number of blue badge spaces which are owned by Liverpool City Council and cannot be reserved - Outside the entrance there is cobbled floor surface. The main entrance of World Museum is level flooring with an option to walk up a small number of steps to access the museum. If you arrive at the museum early there is a concrete bench available while you wait for the museum to open GENERAL FACILITIES/SERVICES - Guide dogs are welcome. If you plan to visit with an assistance animal other than an assistance dog, please get in touch seven days prior to your visit to discuss your request with us so we may best accommodate your visit where reasonably practicable - There are toilets on all levels of the museum and baby changing facilities available on floors 2,3,4 and 5. Many of the toilets include black accessories and some include small stoma shelves. There is currently a gender-neutral accessible toilet on each floor excluding the ground floor - There is a Changing Places facility on the first floor operated via a RADAR key. You will need your own hoist sling to use this facility. Do contact staff for further information about the hoist. There is a stoma shelf available in the Changing Places toilet. You do not need a RADAR key for the accessible toilets which are available on all floors - Lockers are available on the ground floor and can be hired for £2 plus a £3 refundable deposit when you empty your locker and return the token. You can purchase a locker token from the staff at the entrance. There are several lockers available at a variety of heights and sizes. The lockers have Braille and embossed labels. - A buggy park is available on the ground floor - There are not any physical floor maps available in the museum. However, there are further details about the museum and room guides on our website here https://www.liverpoolmuseums.org.uk/world-museum/floor-plan GROUND FLOOR - Information desk - Cafe - Shop FIRST FLOOR - AQUARIUM - The Aquarium has tanks of sea animals and fish, including an octopus and axolotls - The gallery has large audio-visual screens of sea life that include captions - There are also text-based information panels - The space is kept relatively dark for the comfort of the animals Trigger warning: Live animals can make unexpected and sudden movements. SECOND FLOOR THE BUG HOUSE - There are large models and images of spiders, butterflies and flies. There is a large model of a spider above the door leading into the activity room - There are interactives available such as the Magic Moth Game and an Insect Sound Radio Trigger warning: This gallery has tanks of insects and arthropods such as spiders, scorpions and ants which are capable of sudden movements CLORE NATURAL HISTORY CENTRE - The centre has natural history collections for you to touch - There are large blue drawers you can open to look at specimens Trigger warning: Please note that within this part of the museum there are dead insects and taxidermy animals on display THIRD FLOOR ANCIENT EGYPT GALLERY - The Ancient Egypt gallery includes sensory interactives such as smell and touch items for you to try - There are audio- visual screens available telling the story about life in Ancient Egypt Trigger Warning: There is signage on the wall leading to displays of Egyptian mummified people (including children) in the gallery. This area can be avoided if necessary. Speak to our staff if you have any concerns WORLD CULTURES GALLERY - When arriving at the World Cultures gallery you are required to move through a yellow hallway with large font black writing on the walls - The object labels are visual, and text based. There are QR codes available to further explore the collections here FOURTH FLOOR - DINOSAURS AND THE NATURAL WORLD - Some of the dinosaur bones are enclosed behind glass barriers - The information within this area is visual and text based - Within this area you’ll find the Steamy Jungles gallery, to access you are required to walk up a small staircase. There are 12 wooden steps with two handrails either side. The steps have gaps in the risers Trigger warning: Within this area there are animal figures that could be frightening to some visitors. This includes polar bears and lions. There are images of hunted animals such as elephants in the gallery FIFTH FLOOR TIME AND SPACE GALLERY - This gallery can be accessed via a small flight of steps which is next to a platform lift - There are audio-visual screens with audio speakers. You may want to use ear defenders or ear buds to support any sensory processing difficulties PLANETARIUM - You can book tickets online or by phone via the box office on 0151 478 4444 prior to your visit or via our information desk on the day - You can also access show transcripts and further information about the Planetarium via our website - The Planetarium can accommodate two wheelchair users MUSEUM COLLECTIONS - There are audio guides available for some collections across the museum. These also have transcripts. You can download the audio guides from our website at: https://www.liverpoolmuseums.org.uk/world-museum/audio-guide-world-museum MOVING AROUND THE MUSEUM - There are two lifts available, both have glass walls. - There is a platform lift in the Space and Time gallery on the fifth floor - The lift dimensions are 1240mm in width and 1360mm in length. This lift can support one wheelchair user and one accompanying passenger - The stairs have blue handrails on either side. The surrounding walls of the stairs are glass The steps have 13 steps per flight, with a small landing space in between each flight FIRE ALARM If the fire alarm sounds, please follow staff instructions and ask for assistance if required. Fire alarm tests are planned, if unexpected loud noises are a concern to you, please call the museum in advance to check when the next test will take place

    Toilets features at World Museum

    - There are toilets on all levels of the museum and baby changing facilities available on floors 2,3,4 and 5. Many of the toilets include black accessories and some include small stoma shelves. There is currently a gender-neutral accessible toilet on each floor excluding the ground floor - There is a Changing Places facility on the first floor operated via a RADAR key. You will need your own hoist sling to use this facility. Do contact staff for further information about the hoist. There is a stoma shelf available in the Changing Places toilet. You do not need a RADAR key for the accessible toilets which are available on all floors
    Changing Places toilet icon
    Changing Places toilet

    There is a Changing Places toilet, which includes an adult-size changing bench, toilet, sink and hoist.

    Accessible toilet icon
    Accessible toilet

    A designated accessible toilet designed for wheelchair users and others with visible and non-visible accessibility requirements is available within the main public areas.

    Other features at World Museum

    Wi-Fi

    Wi-Fi is available for customers.

    More Information

    For additional detailed accessibility information, please contact: worldmuseum@liverpoolmuseums.org.uk

    Contact

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    Location

    William Brown Street, Liverpool, Merseyside, England, United Kingdom, L3 8EN

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