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    Blackpool Zoo

    Overall rating

    About

    Are you looking for a destination for loads of fun with your family of all ages? Then look no further. The multi award-winning Blackpool Zoo has it all! Located next to the wonderful Stanley Park, the Zoo is situated in 37 acres of spacious, mature parkland with lakes, waterfalls and traditional English woodland. From Aardvarks to Zebras, all your favourites are here –elephants, big cats, giraffes, the north’s only gorillas, orangutans, penguins, meerkats, wolves, and one of the UK’s Best Sea Lion Demonstration. There is also a magnificent array of birds of every colour and size! You can learn about these incredible species and many more during our regular talks, feeds and displays. As well as coming face to face with some of the most endangered animals on the planet, you can find out about how our conservation & research projects are helping species across the globe.

    Reviews

    Overall rating

    3.75

    (8 reviews)

    Overall rating breakdown

    5

    3

    4

    3

    3

    0

    2

    0

    1

    1

    Access (avg.)

    3.87

    Parking (avg.)

    3.06

    Toilets (avg.)

    2.68

    Staff (avg.)

    4.06

    User profile picture

    purplegirl

    Feb 2025

    star

    4.5

    Out for Day to the zoo

    Really good access for disabled. New Changing places available. is suitable for mobility scooters and wheelchairs. Lots of animals to see and got close to my favourite animals had a brilliant day.
    User profile picture

    purplegirl

    Oct 2024

    star

    5

    Great day out to the zoo

    I really enjoyed a day out with helpful kind and very understanding staff from the zoo. We saw tigers, elephants, tortoises , monkeys and lemurs and throughout the day it was brilliant lots of different talks on. Great disabled facilities as well would go back.
    User profile picture

    bero

    Sept 2019

    star

    1

    Poor recognition to disabilities

    Let down badly by mistakes from the operators to those in wheelchairs and hearing impaired guests. There was nothing provided anywhere that we saw that catered to hearing impaired guest, of all the animal experience encounters only one was made available to wheelchair guests, and then was nothing like they promoted. Instead of animal enrichment and getting stuck in, it was just a glorified accompanied tour of the zoo.

    Disabled Access Information Provided by Blackpool Zoo

    Disabled Access at Blackpool Zoo

    Blackpool Zoo prides itself on being accessible for all and has won Visit Lancashire’s Accessible and Inclusive Tourism Award. All the team are working each day to improve the zoo experience for all our visitors. We have recently introduced a Changing Places Toilet, hearing loops, inclusive signage, accessible picnic tables, podcasts of animal talks, accessible animal contact areas and, new for 2026 we have BSL sign language videos for our ambassador animals and some inclusive play equipment.
    Disabled access
    Step-free route with firm surface from car park to entrance

    There is a step-free route with a firm surface from the parking to the main entrance or an alternative step-free entrance.

    Step-free entrance

    There is step-free access at the main entrance or an alternative entrance.

    Wheelchair-accessible viewing area

    A wheelchair-accessible viewing area with step-free access is available, providing an optimal vantage point to view performances, presentations or activities.

    Wheelchair-accessible food and beverage outlet

    There is at least one wheelchair-accessible food and beverage outlet on site.

    Step-free access to most areas

    There is step-free access to all or most areas. This may include access by ramp or lift.

    Accessible retail space

    The retail space is accessible, with step-free access and space to move around easily.

    Single-level venue

    The venue is all on one level, with no steps or raised thresholds.

    Accessible parking at Blackpool Zoo

    The car park offers level, tarmac car parking for up to 400 vehicles including 12 dedicated spaces for those with disabilities. The car park is well-lit and closes at 6.00pm. unless an evening event is in progress. The car park is, at its closest, about 30 metres from the main Zoo entrance doors which are accessed via a wide, level path. There is a nominal fee of £2.50 per day for parking. A large sign offers large format details of opening times and prices.
    Dedicated on site parking

    Toilets features at Blackpool Zoo

    There is a Changing Places Toilet facility for our visitors that require additional space, equipment and a carer/s. This is centrally located by the Lake View Food Court. There are four toilet blocks on site for public use, each with disabled facilities. All are signposted, accessible by wheelchair and are equipped for use by visitors with disabilities. E.g. handrails, non-slip flooring, sliding doors etc. Baby changing facilities are available in both male and female toilets throughout the site.
    Accessible toilet icon
    Accessible toilet

    A designated accessible toilet designed for wheelchair users and others with visible and non-visible accessibility requirements is available within the main public areas.

    Changing Places toilet icon
    Changing Places toilet

    There is a Changing Places toilet, which includes an adult-size changing bench, toilet, sink and hoist.

    Accessible services at Blackpool Zoo

    Wheelchair hire

    Wheelchairs are available for visitors to hire or borrow.

    Assistive listening system - Hearing Loop

    There is an assistive listening system available e.g. a hearing loop.

    Designated quiet space or room

    A designated quiet space or room is available.

    Other features at Blackpool Zoo

    We offer free essential companion tickets with each paying visitor with disabilities.
    Carers Discount
    Online Booking
    Map or floorplan

    A map or floorplan showing accessibility facilities is available.

    More Information

    For additional detailed accessibility information, please contact: info@blackpoolzoo.org.uk

    Awards at Blackpool Zoo

    Visit Lancashire's Accessible and Inclusive Tourism Award.

    Contact

    Opens in a new windowhttps://www.facebook.com/blackpoolzoo
    Opens in a new window

    Location

    East Park Drive, Blackpool, Blackpool, England, United Kingdom, FY3 8PP

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    Information not up to date?

    If you believe the information displayed on this page is not up to date or the venue has closed, please send us an email at hello@euansguide.com

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