Coffee, Cafe and Creativity
3
3
Date of visit: May 2014
I am a disabled person. I have experience of challenges around: moving around
Overall Rating
Average
Visiting the gallery it is obvious that some thought has been given to accessibility. The staff are very helpful and the building has been adapted to provide a lift, accessible loo and good circulation space.
Disabled Access In and Around
Average
Access into the building is via a wide door although it is on a rather odd angle which may be difficult. Once inside there's good circulation space to get around. If you're visiting the cafe the tables and chairs can be moved if required to make space. The gallery spaces are large, bright, light and spacious. The lower score reflects the state of the lift which takes you to the upper gallery. It's rather tight to get into and contains an audio art installation which can be quite unnerving. Not a great idea for people with sensory impairments. The lift itself failed repeatedly - not good!
Parking & Transport
Good
There is on street parking and you can usually get a space if you're a Blue a Badge holder. It does become more difficult during Festival time. It's adjacent to the Market Street entrance to Waverley Station.
Accessible Toilets
Good
A fairly spacious accessible loo is adjacent to the lift area. It has space to manoeuvre and is clean and tidy.
Staff
Excellent
Despite the difficult circumstances of the lift failure the staff were very helpful and enthusiastic.
Additional Information
The Gallery need to reflect on the current lift and it's dependability as it seems my experience was not the first wheelchair user to have difficulty. Everything else in the Gallery was good and my score reflects the bad experience with the lift.
