Marks & Spencer

Overall rating

3.16

About

Marks & Spencer is a department store located on Princes Street in the heart of Edinburgh city centre. Shoppers can explore multiple floors offering contemporary fashion, beauty products, homeware, and a food hall stocked with fresh groceries and treat items. A customer cafe provides a relaxing spot to enjoy hot beverages and light meals while taking in views across the city.

All the information for this venue has been submitted by visitors in the form of reviews. If you represent this location and would like to claim your listing please click the button below.

Reviews

Overall rating

3.16

(3 reviews)

Overall rating breakdown

5 0
4 1
3 1
2 1
1 0

Access (avg.)

Parking (avg.)

Toilets (avg.)

3.5

Staff (avg.)

2.5

WalkingWithWheels

Aug 2026

Accessible but confusing lifts

It is level access into the store. Inside there are multiple levels, served by a number of lifts, though some don’t reach all floors. Where each lift served didn’t say until you were at the lift itself - this could mean a wasted wheel and the look for another alternative.

Read full review

toilet_warriors

Aug 2024

2.5

M&S Princes Street accessible toilet

Not just any toilet… Ground floor so taking a lift is necessary. Toilets quite hard to find (at back of shop rather than cafe). Through two heavy double doors. One is pinned back but I suspect hard to get a wheelchair through. Also may be a q (I've waited about 10 mins so far). The toilet had good space but was not clean. The cord was tucked behind the rail

Read full review

gillian

Nov 2014

Overall Good

Automatic doors to enter from Princes Street or Rose Street. Decent sized lifts to all floors, disabled toilets available of different levels. Only draw back is that some of the aisles can be close together and over crowded, making it hard to navigate around at times in a wheelchair.

Read full review

Location

54 Princes Street, Edinburgh, Edinburgh, Scotland, United Kingdom, EH2 2DQ

Open in Google Maps